毕马威（KPMG）：新现实下的客户体验经济学如何推动投资回报率（英文版）（20页）
137764-GFebruary2022home.kpmgWiseinvestments,winningexperiencesHowmasteringcustomerexperience(CX)economicsdrivesROIinthenewrealityAmongotherthings,2020willbeknownastheyearthatforeverchangedbusiness.Rapiddigitalaccelerationinresponsetothepandemicalteredmanyofourdailyroutinesandbehaviors,includingthew...
2023-11-06
2.79MB 20 页 999+
