德勤(Deloitte):如何提升数字服务交付的公平性(英文版)(16页)
1THECOVID-19PANDEMICacceleratedtheshifttodigitalgovernmentasdoctors’appointments,schoollessons,andemploymentservices,allhurriedlymovedonline.Themoveeasedaccessformany—butmadethingsmuchmoredifficultforothersand,infact,highlightedhowdeep-rootedthedigitaldividewasandhowunpreparedweweretobridgeit.School...
2023-10-22
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