Talkwalker:2022年客户之声(VOC)研究报告-通过客户反馈改善客户体验(英文版)(13页)
WhatvoiceofthecustomercandoforyourbrandFromcustomerknowledgetoaugmentedexperiencesDefinitionVoiceofthecustomer(orVOC)isaprocessthatallowscompaniestocollectcustomerfeedbackaboutaproductorservice,notjustonce,butthroughoutthebuyingprocess.Itgoesbeyondsimplycollectingcustomerinput,integratingandanalysin...
2024-02-22
7.36MB 13 页 999+